I recently had an argument with one of my sisters and it quickly became a shouting match.  I wish I could go back and use some of the communication skills I have acquired.  Before the conversation turned into argument, I could have been more responsive and in tune to the conversation I would have been more sensitive to the underlying problem at hand.  A little cooperation and compromise would have put a halt to the argument almost immediately.  It dawned on me that neither of us was willing to budge and that caused a problem in communication. I could have definitely used the 3 r’s and been respectful, reciprocal, and responsive.